How to Book, Modify, or Cancel a Catering Order with Exquisite Catering

TL;DR

Booking with Exquisite Catering varies by service line. Corporate catering uses an online portal; luxury events require a quote. Changes and cancellations must be made three to seven days before your event. Deposits are non-refundable but can be applied toward a future booking.

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Which Service Line Do You Need?

Exquisite Catering operates two divisions with distinct booking processes.

Corporate catering handles breakfast and lunch meetings, company retreats, staff parties, and office birthday parties. Its online ordering system allows browsing menus (with images and pricing), direct ordering, and custom quote requests.

Luxury catering and events manages weddings, bridal showers, bar and bat mitzvahs, sweet sixteens, engagement parties, and galas. This full-service, boutique division manages food, décor, lighting, flowers, and entertainment. Booking starts with a quote request form on the website.

Knowing your division saves time and connects you to the correct team.

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Step-by-Step: How to Place a Booking

Corporate Catering Orders

1. Visit the online ordering portal on the Exquisite Catering website. Menus provide descriptions, images, and per-person pricing.
2. Select your items. Select from popular options like the Hot Breakfast Buffet, the Deli Delight sandwich package, the Fajita Extravaganza, and the Italian Feast.
3. Check the minimums. A 10-person minimum order applies online.
4. Note delivery restrictions. Sunday deliveries are unavailable online; call directly. Deliveries north of Glades Road are outside the standard zone and require a call for custom pricing.
5. Confirm and pay. The online system processes orders and collects deposits.
6. Call if you need help. Call the corporate catering line for help: 305-622-3663.

Luxury Event Bookings

1. Submit a request form on the website. Include event type, guest count, date, and specific ideas.
2. Receive a custom quote. The team responds with pricing and a proposed plan.
3. Review partner venue options if you need a location. Exquisite Catering partners with venues and can coordinate space.
4. Confirm the booking and pay your deposit. This secures your date.
5. Call the luxury events line at 954-516-0041 for assistance.

Seasonal options, like the Thanksgiving feast, require separate orders by a published deadline. For example, the 2026 Thanksgiving feast must be ordered by Thursday, November 19, 2026, due to limited delivery slots.

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How to Modify Your Order

Plans change. Guest counts shift. Menus need adjusting. Here’s what to know.

• Notice window: Changes require three to seven days’ notice before the scheduled delivery or event date.
• How to reach the team: For inquiries, use the website’s contact form or call the relevant division directly. Corporate clients call 305-622-3663; luxury event clients call 954-516-0041. Email info@exquisitecatering.com is also an option.
• Fees may apply: Changes and postponements incur additional fees, so early notification is best.

Planning ahead is increasingly common across the events industry. According to Quigley HemoE, the average event booking window grew from 10 weeks in 2023 to 11 weeks in 2024. This lead time offers more flexibility for adjustments before cutoffs.

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How to Cancel and What Happens to Your Deposit

Cancellations follow a clear policy:

• Deposits are non-refundable.
• Deposit credit: The paid amount applies toward a future Exquisite Catering event; it does not disappear.
• Notice requirement: Communicate cancellations three to seven days before the delivery or event date.
• Missing the window: Cancelling within that window may incur additional fees or forfeit the deposit credit. Contact the team as early as possible if circumstances change.

Cancellations for professionally organized events remain rare. Center for Exhibition Industry Research reported that the cancellation rate for in-person events dropped to just 0.3% in Q4 2024, down from 1.4% in the same period the year before. Most bookings proceed as planned, but understanding the policy protects you.

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Why Professional Catering Bookings Require Structure

Exquisite Catering prepares fresh, custom-ordered food for each client. This service level requires firm timelines and advance coordination. Industry-wide, this holds true: The Caterer reported that contract-catering sales grew 9.5% year over year in Q1 2025, reflecting sustained demand for professional food service, with supply chains and staffing requiring careful planning.

Exquisite Catering has received positive client feedback highlighting consistency, punctuality, and fresh food. This reputation relies on clients and the team operating within the same booking framework.

If unsure which form to use or number to call, email info@exquisitecatering.com; the team will direct you.

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FAQ

Can I place a same-day or last-minute catering order with Exquisite Catering? The online ordering system and standard processes require advance planning. Sunday orders or deliveries outside the standard zone require a direct phone call. For urgent requests, call 305-622-3663 (corporate) or 954-516-0041 (luxury events) for the fastest answer.

What happens if I need to postpone my event rather than cancel it? Postponements follow the same notice requirement as cancellations: three to seven days before the event date. Additional fees may apply. Your deposit applies to the rescheduled event. Notify Exquisite Catering as early as possible to keep options open.

Is there a minimum order size for corporate catering? Yes, a 10-person minimum applies to online corporate catering orders. For smaller needs or unusual delivery situations, contact the corporate team directly at 305-622-3663 to discuss options.